Coronavirus

We are conscious that COVID-19 continues to have a devastating impact on people. Whilst the vaccine is underway, we know that the Alzheimer’s Society will need to be there for people affected by dementia more than ever before.


Our online shop remains open for business. We are committed to doing everything we can to continue its smooth running. We have a great range of products designed to help people with dementia and their carers to be more comfortable in their homes, whilst supporting independence and safety.

We have always ensured a strict hygiene regime in our warehouse, but considering the current situation, we have increased the safeguarding of our staff and have put in place higher levels of social distancing. 

We know too that courier services are similarly under pressure. Please see our latest Delivery Information.


These measures may impact marginally on the speed of our service and delivery however, we are continuing to follow all government guidelines and hope to return to expected levels of service in due course.

Please call us on 0300 124 0900 (local rate) or email us on alzheimers@mosaic-fs.co.uk if you have any questions regarding your orders. We’ll be happy to help.


Alzheimer’s Society are here for you

People living with dementia and their carers are amongst the most vulnerable and likely to be greatly affected, so if you or someone you know has any concerns or needs support during this time, please call Alzheimer’s Society Dementia Connect support helpline on 0333 150 3456, or visit our website for more information.

https://www.alzheimers.org.uk/get-support/coronavirus/about-coronavirus

Thank you for your patience and continued support for Alzheimer’s Society during this challenging time.