How to help people with dementia x25
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Comprehensive booklet for customer-facing staff working in shops, businesses and services. This guide provides information on common symptoms of dementia as well as how it can affect people. It gives clear, straightforward guidance and practical tips on how to help someone with dementia.
Sections deal with communication, the impact of workplace environments and how to deal with difficult situations or someone who is experiencing problems associated with dementia.
Small changes can make a big difference and this booklet gives all the information needed to work towards providing a customer experience that is truly dementia friendly.
This item consists of a pack of 25 booklets. The booklet is A5 and consists of 20 pages.