Coronavirus update on delivery information.
Standard Delivery UK up to £10 is £2.95
Standard Delivery UK over £10 is £4.95
Next Day Delivery is £9.95 - Not Available
We offer a next working day delivery service for UK orders placed before 13.00. Orders placed after this time will be delivered on the following working day. All next working day deliveries will be delivered between the hours of 08.00 and 20.00.
If you require a more urgent delivery service please call the team on 0300 124 0900 (local rate). Additional charges will apply.
European Delivery is £14.95
Worldwide Delivery is £35.00
The One Button Digital Radio is a portable Roberts digital radio, adapted with a special secure cover so it can be controlled with one button.
The idea is to be able to turn the radio on and off easily without the need to manage other radio features - these can be preset.
Once the radio is tuned to the station of choice at the preferred volume and tone - fit the secure cover and day to day use is by pressing the yellow on/off button.
Operation of the radio The radio comes supplied with full manufacturer’s instructions. Please refer to these for setting the station, volume and tone of the radio. It is advisable to tune the radio to the selected channel where it is to be used to ensure the best reception. The radio has a mains power adaptor, but can be battery operated.
- Batteries not supplied
- Special secure cover that means it can be controlled with one button.
- Easy day to day use by pressing the on/off button.
Choosing the right product
People react differently to different products. For example, one person might find it helpful to have a recorded message that plays when they open the front door, reminding them to take their keys, while another person might find this confusing. Some people may also be wary of trying new things or find it difficult to learn new skills. Choosing the right product is therefore not always an easy task. The products you purchase should suit the individual and their situation.
For more information see here.
Always speak to your healthcare professionals before buying equipment to check that it is suitable for you.
A number of our daily living aids products are eligible for VAT relief for people who are living with dementia, carers or people considered chronically sick or disabled. To help identify these products we have clearly labelled them on our website and catalogues.
What products are eligible for VAT relief?
For a product to be eligible for VAT relief they need to be designed and manufactured solely to help people with disabilities. The HMRC states that "equipment that has been designed solely for people with a disability, chronic or terminal illness or on the adaptation of equipment so they can use it can be VAT exempt".
If you are unsure if a product is eligible for VAT relief please call our team on 03001240900 (freephone).
Please note Postage is not VAT exempt, and the VAT Relief will be removed from the individual items.
Who is eligible?
If you are not sure whether you are eligible for VAT exemption please read Notice 701-7 VAT relief for disabled people or call HMRC’s advice line on 0300 200 3700. Please check eligibility as this is legally binding and there are penalties for false declaration.
When purchasing a product that qualifies for VAT exemption you will be asked to tick a box declaring that you or the person you are purchasing the item for are eligible for VAT relief. You will then be asked to give full name and the medical condition of the person who qualifies for VAT relief. Once this is completed you will be charged the VAT relief price.
When placing a telephone order you will be asked to declare that you or the person you purchasing the item for are eligible for VAT relief.You will then be asked to give full name and the medical condition of the person who qualifies for VAT relief.
When ordering by post you will need to sign ans state your disability on the order form on page. If you are buying on behalf of someone who is eligible you will be asked for the name of this person.
Alzheimer’s Society online shop is required to keep a record of all customers who have qualified for VAT relief, their names, addresses, and qualifying medical condition and present this information to HRMC if requested.
Please note that it is an offence to falsely claim that you or the person you are buying for is eligible for VAT Relief.