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Contact

Address

Alzheimer's Trading Limited
PO Box 8032
Eagle Avenue
KETTERING
NN16 6WZ

Telephone

0333 366 0035

For product enquiries please get in touch with our Shop customer service team on 0333 366 0035. Phone lines are open 8.30am to 5.30pm Monday to Friday. Alternatively please email alzheimers.shop@partridgesuk.com

For Alzheimer's Society enquiries please see below:

Trade Orders: alzheimers.shop@partridgesuk.com (Credit accounts are currently not available)

Event enquiries: events@alzheimers.org.uk

Memory Walk enquiries:memorywalk@alzheimers.org.uk

New product ideas enquiries: https://www.alzheimers.org.uk/research/our-research/dementia-innovation

Celebration Fundraising Materials: celebrate@alzheimers.org.uk

Corporate Partnerships:hotline@alzheimers.org.uk

Will to Remember enquiries: legacies@alzheimers.org.uk

Alzheimer’s Society’s website: https://www.alzheimers.org.uk/

Dementia support line: 0333 150 3456

Get support:https://www.alzheimers.org.uk/get-support

Submit an enquiry

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Delivery

Your order will be processed promptly and we expect to deliver in three to five working days, however some products are despatched directly from the supplier and may take longer to arrive so please allow up to 14 days for standard delivery.

You can see full details of our delivery options here.

Returns

If a product is unsuitable or you’re unhappy we offer a 28-day return policy for any product purchased from our website.

We will replace the goods or refund your money, providing the product is returned as delivered, in it's original packaging, complete and undamaged.

Postage costs will not be refunded.

You can see full details of our refund policy here.