Our products are tested and reviewed by people living with dementia and their carers to make sure they are fit for purpose. We use the feedback to decide which products to stock and to help with the information and advice we give.
Your order will be processed promptly and we expect to deliver in three to five working days, however some products are despatched directly from the supplier and may take longer to arrive so please allow up to 14 days for standard delivery.
You can see full details of our delivery options here.
Returns
If a product is unsuitable or you’re unhappy we offer a 28-day return policy for any product purchased from our website.
We will replace the goods or refund your money, providing the product is returned as delivered, in it's original packaging, complete and undamaged.
Postage costs will not be refunded.
You can see full details of our refund policy here.
Our products are tested and reviewed by people living with dementia and their carers to make sure they are fit for purpose. We use the feedback to decide which products to stock and to help with the information and advice we give.
Your order will be processed promptly and we expect to deliver in three to five working days, however some products are despatched directly from the supplier and may take longer to arrive so please allow up to 14 days for standard delivery.
You can see full details of our delivery options here.
Returns
If a product is unsuitable or you’re unhappy we offer a 28-day return policy for any product purchased from our website.
We will replace the goods or refund your money, providing the product is returned as delivered, in it's original packaging, complete and undamaged.
Postage costs will not be refunded.
You can see full details of our refund policy here.
0333 366 0035 (local rate)
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